Privacy Policy
Border Shipping Containers Pty Ltd respects your privacy. This policy explains what personal information we collect, why we collect it, and how we handle it, in line with the Privacy Act 1988 (Cth) and the Australian Privacy Principles. We do not sell your personal information.
Last updated: 20 August 2026 · Border Shipping Containers Pty Ltd · ABN 52 634 127 950
1. Who we are
Border Shipping Containers Pty Ltd (ABN 52 634 127 950) of 150 Colemans Rd, Dandenong South VIC 3175 is responsible for the personal information collected through this website and in the course of supplying our products.
2. Information we collect
- Contact and order details — your name, business name, delivery address, email address and phone number, provided when you request a quote, place an order or contact us.
- Delivery site information — access details, site photographs and hardstand information you supply so we can plan a safe container delivery.
- Payment information — processed by our payment provider. We do not store your full card details on our servers.
- Website usage data — IP address, browser type, pages viewed and referring site, collected automatically through cookies and analytics.
3. How we use your information
- To prepare quotes and process, deliver and invoice your order
- To arrange transport and coordinate site access with our carriers
- To provide customer service and handle warranty or return enquiries
- To meet our tax, accounting and legal record-keeping obligations
- To improve our website and, where you have opted in, to send you offers
4. When we disclose your information
We disclose personal information only where necessary to deliver our service, including to transport and crane contractors engaged to deliver your container, our payment processor, our accounting and IT providers, and to government agencies where required by law. We do not sell your personal information.
5. Overseas disclosure
Some of our service providers — such as website hosting and analytics — may store data on servers outside Australia. Where that occurs we take reasonable steps to ensure the information is handled consistently with the Australian Privacy Principles. This relates to data storage only; we deliver goods within Australia only.
6. Cookies and analytics
Our website uses cookies to keep items in your cart, remember your preferences and understand how the site is used. You can disable cookies in your browser settings, though some parts of the site may not function correctly if you do.
7. Data security and retention
We hold personal information on secured systems and restrict access to staff who need it. This website uses SSL encryption. We keep records for as long as required for the purpose collected and to satisfy our legal obligations — generally seven years for transaction records — after which they are securely destroyed or de-identified.
8. Accessing or correcting your information
You may request access to the personal information we hold about you, ask us to correct it, or ask us to delete it where we are not required to retain it. Contact us and we will respond within 30 days.
9. Complaints
If you believe we have mishandled your personal information, contact us first and we will investigate. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner at oaic.gov.au or on 1300 363 992.
10. Changes to this policy
We may update this policy from time to time. The version published on this page is the version that currently applies.
See also our Terms & Conditions.
Questions about this policy?
Our team is in Dandenong South and answers enquiries within one business day.
Phone: 0420 128 358 · Email: info@bordershippingcontainers.com.au
Border Shipping Containers Pty Ltd · ABN 52 634 127 950 · 150 Colemans Rd, Dandenong South VIC 3175, Australia · Mon–Fri 8:00am–5:00pm AEST